Energy and utilities
Connect field work with the information behind it.
Coordinate meter exceptions, incident assessment, field dispatch and evidence for compliance reviews.
← All industriesConnected work in energy and utilities
Give the operations team the context to respond.
Meter events, asset information and field updates may reach different teams. Assemble the relevant records, assign the review and track the authorised response.
Bring your existing systems
- Meter data
- Asset management
- Field service
Connect the accounts and actions your process needs, with the appropriate access and review.
Processes in energy and utilities
Where could you put
Mossaic to work?
Explore 4 examples, from the event that starts the work to the decision and the recorded result.
01Meter Data Exceptions
A meter reading is flagged as missing or unusual.
Meter Data Exceptions
A meter reading is flagged as missing or unusual.
- AI prepares
Gather reading history, meter events and related records.
- Rules check
Check the configured validation rules and investigation thresholds.
- People decide
The metering owner decides correction or field investigation.
- Systems record the result
A resolved data exception with its evidence and authorised updates.
02Grid Incident Triage
Monitoring reports a potential grid incident.
Grid Incident Triage
Monitoring reports a potential grid incident.
- AI prepares
Correlate incoming alerts and the affected assets and services.
- Rules check
Check the configured incident classification and escalation criteria.
- People decide
The authorised operations team determines the response under existing safety procedures.
- Systems record the result
A coordinated incident record with assigned response and communication tasks.
03Field Service Dispatch
A field job needs a crew assignment.
Field Service Dispatch
A field job needs a crew assignment.
- AI prepares
Assemble job requirements, asset context and available resources.
- Rules check
Compare the configured skills and scheduling constraints, calling an optimization model where needed.
- People decide
The dispatcher approves the assignment and any operational exceptions.
- Systems record the result
A confirmed dispatch plan with job context and follow-up tracking.
04Regulatory Compliance Tracking
An obligation changes or a compliance milestone approaches.
Regulatory Compliance Tracking
An obligation changes or a compliance milestone approaches.
- AI prepares
Gather the relevant obligation, operating records and supporting evidence.
- Rules check
Check the configured evidence requirements and due dates.
- People decide
The compliance owner confirms the interpretation and required actions.
- Systems record the result
A reviewed obligation record with evidence, owners and tracked deadlines.
Grid, field and safety decisions remain under existing specialist controls and authorised procedures. These examples do not imply autonomous infrastructure operation.
Start with the work on your mind
Where does your
process get stuck?
Bring a process, a recurring exception or a handoff that takes too much chasing. We’ll explore where Mossaic could help.
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